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Building the Business Case for Microsoft PPM

Building the Business Case for Microsoft Project Online - Forrester - Wellingtone PPM

By Baz Khinda, Commercial Director – Wellingtone

I’ll start as I often do by referencing Star Wars. Today I want you to cast your mind back to the first Death Star that was featured on ‘A New Hope’. It was described as “an armoured space station with enough power to destroy an entire planet”, you could have argued that it was indestructible! However, there was a flaw, namely the ‘thermal exhaust port’. To cut a long story short, there was a hole in it and it was consequently blown up.

The moral of the story is that if you’re going to build a business case, ensure that there aren’t any holes in it.

Thankfully, Forrester Research have recently published a study commissioned by Microsoft which should help plug that hole, it’s titled The Total Economic Impact™ Of Microsoft Project Online, and it highlights the “Cost Savings and Business Benefits Enabled by Microsoft’s Cloud-Based Project Management Solution”. Between the analysis & findings stated on the Forrester study and some of our own real-world customer focused case studies you should have the data you need to compile an indestructible business case!

The Total Economic Impact™ Of Microsoft Project Online

Published in March 2018 this study features analysis that was based upon interviews that Forrester conducted with several customers that possessed multiple years of experience using Project Online. The pain points prior to implementing Microsoft Project Online were / are typical of those encountered by most organisations from our experience:

  • A lack of performance visibility
  • Difficulty in estimating resource demands and project workload
  • Poor communication across teams and with executives
  • Manual processes due to a use of disparate standalone solutions such as Excel

As you would expect, the use of Project Online delivered a range of quantified benefits, some of which are outlined below:

  • Reporting efficiencies resulted in a 60% time savings for project managers
  • Increased project visibility improved resource utilisation and led to an 83% reduction in overtime cost

There were also some unquantified benefits linked to Project Online:

  • Project Online, as a cloud-based solution, reduces infrastructure costs and increases scalability
  • Project Online enables organisations to mature their project management practices
  • Project Online increases customer satisfaction by improving on time delivery

Aside from the above key findings there are a number of quotable facts and figures which are all available within the Forrester Total Economic Impact™ Study, which you can access HERE

Customer Case Studies

Benefits Realisation - Microsoft Project Online - Wellingtone PPM


You can also download the full case studies below:

Next Steps

If you’re looking to build a business case or would like to get a better understanding of how Microsoft Project Online could benefit you then please get in touch.

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